Privacy Policy

Last updated: 08/05/2025

1. Who We Are

CSJ Marketing is a freelance digital marketing service based in Torquay, Devon.
Website: www.csjmarketing.co.uk
Email: chrisjoyce0409@gmail.com

2. What Data We Collect

We may collect and process the following personal data:

  • Your name and contact information (email address, telephone number) if you submit a contact form
  • Your IP address and browsing activity through analytics
  • Any information you voluntarily provide when communicating with us

3. How We Collect Data

We collect data when you:

  • Submit a contact form
    Interact with our website and social media profiles
  • Use our website (via cookies and analytics tools)

4. Why We Collect Data (Purposes and Lawful Basis)

We collect and use personal data for the following purposes:

  • To respond to enquiries – Based on legitimate interests (to respond to potential clients)
    To improve our website and services – Based on legitimate interests (to monitor and improve services)
    To maintain communication records – Based on legitimate interests
  • Marketing and updates (if applicable) – Based on your consent

You can withdraw consent at any time by contacting us.

5. Sharing Your Data

We only share your data with:

  • Trusted third-party service providers (e.g., website hosting, IT support, cloud storage) as necessary for operating our business
  • Service providers such as Google Drive (for file storage)

These providers are contractually obligated to protect your data.

6. International Data Transfers

Some of our third-party providers (such as Google) may process your data outside the UK or the European Economic Area (EEA).
When this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your information.

7. Data Retention

We will keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including for satisfying legal, accounting, or reporting requirements.
Typically, enquiry emails are retained for no longer than 12 months unless a client relationship is formed.

8. Your Rights

You have rights under UK data protection laws, including the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
    Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact: [insert email address].

9. Cookies

Our website uses cookies to enhance your browsing experience. For more information, please refer to our [Cookies Policy].

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact: chrisjoyce0409@gmail.com.